Shipping Policy

All orders paid before 12:00pm will be dispatched on the same day, some orders may take up to 48 working hours to be delivered. Any order placed after 12:00pm will be processed on the following working day. This excludes all Pallet deals.
Any pallet orders will be dispatched on a 3-5 working day delivery service. Kerbside delivery only.
Please note that an additional fee may apply for some areas of the United Kingdom (Ireland, Scotland, Wales, Guernsey, Jersey, Isle Of Wight and Scottish Highlands and Islands). Please call for a delivery price if you live in these areas. We are unfortunately unable to deliver to Northern Ireland.
Deliveries are charged at a flat rate of £24.99 + VAT on long parcels and £8.99 + VAT on short parcels to the British Mainland. Unless your order is over £85 pre VAT – then your delivery will be free of charge.
Please advise us at the time of purchase if the delivery address has restricted access or other delivery issues that will need to be considered by calling us on 01392 537800
All deliveries are made by a third party courier company. The driver is unable to carry goods into the customer’s premises.
All goods need to be checked before signing for them. Please ensure that the delivery is in a good condition before accepting it. We are unable to offer replacements without the original delivery being signed for as damaged or refused.
For any reason you are unable to accept delivery on the specified date, any re-deliveries will be subject to an additional charge.
Once your order has been shipped you will receive an email with your tracking number and the name of the Courier Company we have used. Deliveries are made between 8am and 6pm, unfortunately, we are unable to give a specific time.
Any orders placed during the Bank Holiday when we are closed will be dispatched on the next working day.
Please Note: We make every effort to adhere to an agreed delivery date but can accept no liability for circumstances beyond our control such as extreme weather