Shipping Policy

  • All orders placed before midday will be processed on the same working day and scheduled for an overnight delivery. Any order placed after midday will be processed on the next working day which will add one working day to your expected delivery date.
  • Deliveries are charged at a flat rate of £15 + VAT on long parcels and £6 + VAT on short parcels to the British Mainland. Unless your order is over £70 and then your delivery will be free of charge.
  • Please note that for some areas of the United Kingdom (Ireland, Scotland, Wales, Guernsey, Jersey, Isle Of Wight and Scottish Highlands and Islands) an additional fee may apply. Please call for a delivery price if you live in these areas. We are currently unable to deliver to Northern Ireland.
  • The driver is unable to carry goods into the customer's premises.
  • Please advise us at the time of purchase if the delivery address has restricted access or other parking issues that will need to be considered either by calling 01392 537800 or by using the comments box at checkout.
  • All goods need to be checked before signing for them. Please check that goods are in a good condition before accepting them. We are unable to offer replacements without the original delivery being signed for as damaged or refused.
  • All deliveries are made by a courier company.
  • For any reason you are unable to accept delivery on the specified date, any re-deliveries will be subject to an additional charge.
  • Once your order has been shipped you will receive an email with your Tracking number and name of Courier Company we have used
  • Deliveries are made between 8am and 6pm, unfortunately we are unable to give a specific time.
  • We make every effort to adhere to an agreed delivery date but can accept no liability for circumstances beyond our control such as extreme weather and the pandemic etc.
  • Any orders placed during the Bank Holiday where we are closed will be dispatched on the next working day.
  • Delivery Costs

     

    Product length up to 125cm / maximum weight 20kg per parcel £6.00 +VAT
    Product length over 125.1cm up to 275cm / maximum weight 20kg per parcel £15.00 +VAT
    Orders over £70.00 pre VAT FREE SHIPPING
    Orders weighing more than 20kg will be sent as separate parcels and standard shipping fees will apply
    Radiator pipe rose covers are £2.99 to ship other than for orders over 5, which cost £6.