Privacy Policy

Your Privacy

All-in-All Flooring Accessories takes the privacy of its customers seriously. This policy explains what information we collect, how we use it, and how you can control it.

We operate under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. We may update this policy from time to time — check this page occasionally to stay informed of any changes.

What We Collect

When you use this website or place an order, we may collect:

  • Your name and contact details including email address and delivery address
  • Demographic information such as postcode and preferences
  • Order history and account information
  • Information you provide voluntarily through surveys or contact forms

How We Use Your Information

We use your information to:

  • Process and fulfil your orders
  • Maintain internal records
  • Improve our products and website
  • Send you order updates and tracking information
  • Contact you occasionally about offers, new products or services — only where you have indicated you are happy to receive this

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

Security

We have physical, electronic and administrative procedures in place to protect the information we hold. No data transmission over the internet is completely secure, but we take reasonable steps to protect your information.

Cookies

A cookie is a small file stored on your device when you visit a website. Cookies help us understand how our site is used and improve your experience. We use traffic log cookies for statistical analysis — this data is anonymised and not linked to individual users.

You can set your browser to decline cookies. Doing so may limit some functionality on this website. The table of cookies we collect is shown below the policy.

Controlling Your Information

You have the right to:

  • Request a copy of the personal data we hold about you (a subject access request — free of charge)
  • Ask us to correct any inaccurate information
  • Ask us to stop using your data for direct marketing at any time
  • Withdraw consent for marketing communications

To exercise any of these rights, email us at sales@aiafa.co.uk or write to us at All-in-All Flooring Accessories, Manor Avenue, Paignton, TQ3 2HR.

List Of Cookies We Collect

The following lists detail the cookies used on our website, categorised by their primary purpose.

1. Strictly Necessary & Essential Cookies

These cookies are essential for the website to function properly, ensuring basic features like security, network management, and shopping cart functionality. The website cannot function properly without these cookies.

  • __cfblb
    • Provider: Cloudflare
    • Purpose: Used to balance traffic across multiple servers to optimise website performance and ensure stability.
  • wfwaf-authcookie-[hash]
    • Provider: Wordfence
    • Purpose: A security cookie used by the Wordfence firewall to authenticate logged-in users and administrators, allowing them to bypass certain firewall checks.
  • woocommerce_cart_hash & woocommerce_items_in_cart
    • Provider: WooCommerce
    • Purpose: These cookies are crucial for the online shop. They help WooCommerce determine when cart data changes and keep track of the items you have placed in your shopping cart.
  • wp_woocommerce_session-[hash]
    • Provider: WooCommerce
    • Purpose: Contains a unique code for each customer so that it knows where to find the cart data in the database for that specific customer.
  • wordpress_logged_in-[hash]
    • Provider: WordPress
    • Purpose: Used to verify a user’s identity once they have logged in, allowing access to account areas.
  • wp-settings-1 & wp-settings-time-1
    • Provider: WordPress
    • Purpose: Used to customise your view of the admin interface, and possibly also the main site interface, if you are a logged-in user.

2. Analytics & Performance Cookies

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.

  • _ga & _ga_[hash]
    • Provider: Google Analytics
    • Purpose: Used to distinguish users and track their behaviour across the site to generate statistical data on how the visitor uses the website.
  • _gcl_au
    • Provider: Google AdSense / Google Tag Manager
    • Purpose: Used to track conversion rates and user interactions with advertisements.
  • sbjs_current, sbjs_current_add, sbjs_first, sbjs_first_add, sbjs_migrations, sbjs_session, sbjs_udata
    • Provider: Sourcebuster JS
    • Purpose: A suite of web analytics cookies used to identify the source of a visitor’s traffic (e.g., from a search engine, a referring site, or a direct visit) and track their journey through the website.

3. Functional & Tracking Cookies

These cookies enable the website to provide enhanced functionality and personalisation, or track specific user interactions.

  • _wpfuuid
    • Provider: WPForms
    • Purpose: Used to track user interactions with forms on the website, often to prevent duplicate submissions or to connect form entries to a specific user session.
  • ur_fa_tracking_id
    • Provider: User Registration / Forms
    • Purpose: Used to support tracking form analytics and user interactions with registration forms on the website.